BoilerFaultCodes.com

Vokera Pinnacle Fault Codes

System Natural GasLPG 30-40 kW 2005-2010 Discontinued
GC Number: 41-311-73

Replaced by: Mynute i

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Most common fault codes

2
Your boiler is struggling to light its flame, meaning it cannot provide heating or hot water for your home.
May be DIY safe · £100-£350
4
Your boiler has failed to ignite, which means it cannot heat up to provide warmth or hot water.
May be DIY safe · £100-£350
5
Your boiler has identified a problem with-the-fan-that-takes exhaust fumes away, meaning it cannot start safely.
Gas Safe engineer required · £180-350

All 57 fault codes

Code Severity Plain English
0 Low Your boiler is currently idle and waiting for a signal from your thermostat or timer to start heating your home or water.
1 Low Your boiler is currently performing a routine self-cleaning process to clear air or debris from the system and is not actually experiencing a fault.
2 High Your boiler is struggling to light its flame, meaning it cannot provide heating or hot water for your home.
3 Low Your boiler is currently operating normally and is telling you that it is actively heating your radiators.
4 High Your boiler has failed to ignite, which means it cannot heat up to provide warmth or hot water.
5 High Your boiler has identified a problem with-the-fan-that-takes exhaust fumes away, meaning it cannot start safely.
6 Low Your boiler is currently on a temporary 'time-out' between heating cycles to prevent the system from switching on and off too frequently.
7 Low Your boiler is continuing to circulate water after it has finished heating to prevent internal components from overheating.
8 High Your boiler has likely detected a fault with its internal memory or circuit board, causing it to stop heating your home as a safety precaution.
A Low Your boiler is performing a routine automatic diagnostic check to ensure internal components are working correctly.
b/E 18 High Your boiler is unable to move water around the system, which is likely caused by a stuck internal pump or a closed valve blocking the flow.
b18 High Your boiler has reached an excessively high temperature and has shut down as a safety precaution to prevent overheating.
b19 High Your boiler has detected that the water returning to the unit is much too hot, suggesting it isn't circulating properly through your radiators or pipes.
b24 High Your boiler has detected that the water temperatures are the wrong way around, usually because the water is not flowing through the pipes correctly.
b25 High Your boiler has detected that the water is heating up too quickly, which usually means it can't circulate water through the system properly.
b26 High Your boiler has stopped working because the waste water pipe or trap is full and cannot drain away properly.
b28 High Your boiler has stopped working because the internal fan, which safely clears waste gases, is not spinning or communicating with the main control board.
b29 High Your boiler has stopped working because the fan used to clear out waste gases is not communicating correctly with the main control board.
b30 High Your boiler has detected that water is heating up too quickly or not circulating properly through the system, causing it to shut down for safety.
b65 High Your boiler's fan is not spinning fast enough to clear the pipes, which prevents the system from safely lighting the gas to provide heating or hot water.
E00 High Your boiler thinks it sees a flame even though it isn't currently firing, which is a safety conflict that prevents it from starting up.
E01 High Your boiler has tried to light but failed to start, which means you currently have no heating or hot water.
E02 High Your boiler is failing to light the gas, which means your heating and hot water will not work until the system is reset or repaired.
E03 High Your boiler's internal computer has developed a fault and can no longer talk to the rest of the system.
E04 High Your boiler has shut down completely because its internal computer has lost power or suffered a serious electrical fault.
E05 High Your boiler's main internal computer has developed a malfunction and can no longer control the heating system safely.
E06 High Your boiler's internal computer has encountered a critical error and needs a professional to inspect or replace it.
E07 High Your boiler's main control board has encountered an internal electronic error, meaning the 'brain' of the system is unable to function correctly.
E08 High Your boiler's internal temperature sensors have developed a fault, meaning the system cannot safely monitor the water temperature and has shut down as a precaution.
E09 High Your boiler's computer control board has developed a serious electronic fault and can no longer manage the system safely.
E11 High Your boiler's main control board has encountered an internal electronic error and can no longer manage the system safely.
E12 High Your boiler has become too hot and has shut itself down for safety to prevent damage.
E13 High Your boiler's main control board has suffered an internal electronic failure and can no longer manage the system's functions.
E14 High Your boiler's electronic control board has experienced an internal failure, meaning the main computer cannot communicate with the rest of the system.
E15 High Your boiler's main internal computer has developed a fault and is no longer able to control the heating process safely.
E16 High Your boiler's main control board has encountered a software or electrical error and is unable to operate the system safely.
E17 High Your boiler’s main control centre has suffered an internal electronic failure and requires professional repair.
E18 High Your boiler has sensed that the water inside is Getting too hot and has shut down to prevent damage.
E19 High Your boiler has detected that the water returning from your radiators is getting too hot, indicating a possible circulation or sensor issue.
E25 High Your boiler is overheating because water isn't moving through the system quickly enough to carry the heat away.
E28 High Your boiler has stopped working because the internal fan, which safely clears away exhaust gases, is not communicating with the main control board.
E29 High Your boiler has stopped working because the internal fan is not spinning at the correct speed or the system cannot communicate with it.
E30 High Your boiler has sensed that the water is heating up too quickly or unevenly, causing it to shut down for safety.
E31 High Your boiler has detected an electrical fault with the internal sensor that monitors the temperature of the water leaving the unit, preventing it from heating up safely.
E32 High Your boiler has detected a technical fault with the sensor that monitors water temperature returning to the unit, causing it to shut down for safety.
E33 High Your boiler's internal computer has detected a communication error or a hardware failure within its own electronic control system.
E36 High Your boiler has lost communication with a sensor that monitors water temperature, meaning it cannot operate safely and has shut down.
E37 High Your boiler has identified a communication problem with the sensor that monitors water returning from your radiators, preventing the system from operating correctly.
E38 High Your boiler has experienced an internal communication error or hardware failure within its control system, causing it to shut down for safety.
E44 High Your boiler’s main computer brain has developed an internal electrical error and can no longer control the heating system safely.
E60 High Your boiler's internal computer has encountered a settings error or a communication glitch between its electronic components.
E65 High Your boiler is unable to blow out the waste gases properly because the fan is not spinning fast enough to stay safe.
Test 1A High Your boiler has lost its display and controls, which usually means the main internal circuit board has failed while the pump is stuck in a backup safety mode.
Test1 High Your boiler appears to have no power and is completely unresponsive to any commands.
Test2 High Your boiler's internal pump has stopped moving water around the system, which means your heating and hot water will not work.
Test3 High Your boiler has identified an issue with the air fan, preventing it from safely clearing away exhaust gases and starting the ignition process.
Test4 High Your boiler has failed to light the flame after several attempts, meaning it cannot provide you with any heating or hot water.

Vokera Pinnacle is discontinued — time for a new one?

Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.

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