What the manual says
Manufacturer manualInternal fault
What causes this fault?
This fault occurs when the boiler's main control board suffers a hardware failure or a breakdown in its internal communication lines. It is essentially a software crash or an electronic malfunction that prevents the boiler from safely processing instructions. The most common reason is age-related component fatigue on the circuit board or a loose connection in the internal wiring harness.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like E33: no call-out fees, no surprise bills.
Affiliate links. We may earn a commission at no extra cost to you.