High
Ignition fault on Vokera Pinnacle

Your boiler is failing to light the flame needed to provide heating or hot water, meaning it has currently shut itself down to remain safe.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Fault Finding Test 4

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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