What the manual says
Manufacturer manualShort circuit on flow sensor
What causes this fault?
This fault occurs when the electrical connection inside the flow temperature sensor has failed, creating a short circuit that sends an incorrect signal to the boiler's control board. The most common reason is that the sensor's internal component has worn out over time or has been damaged by moisture, meaning the boiler can no longer safely monitor how hot the water is.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like E31: no call-out fees, no surprise bills.
Affiliate links. We may earn a commission at no extra cost to you.