High
E07 on Vokera Pinnacle

Your boiler's main control computer is experiencing an internal error and cannot communicate properly, which means it has shut down to protect the system.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Internal fault (PCB)

From this model's manual
Verified against the Vokera Pinnacle installation & service manual, page 26.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's main control board suffers a critical electronic failure, preventing it from safely managing the heating process. The most common reasons include a power surge that has damaged the delicate circuitry or components reaching the end of their operational life due to heat stress over several years.

This fault is slightly more common during winter or stormy weather, as power fluctuations and surges caused by grid instability can trip the electronic components on the board.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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