High
E65 on Vokera Pinnacle

Your boiler is unable to blow out the waste gases properly because the fan is not spinning fast enough to stay safe.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Not enough fan driving force

Shared across the Pinnacle range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal computer detects that the fan isn't reaching the speed required to safely clear exhaust fumes from the system. It is usually caused by the fan motor wearing out over time or a communication failure where the control board can no longer tell the fan how fast to spin.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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All 50 fault codes on the Pinnacle

Seeing a different code? Every code this model can display, in one place.

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