What the manual says
Manufacturer manualInternal fault (PCB)
What causes this fault?
This fault occurs when the boiler's main control board suffers a critical internal electrical failure, meaning it can no longer communicate with the sensors or fire the burner safely. The most common reason is age-related wear on the board's circuitry or a small power surge that has damaged a sensitive component. Because the 'brain' of the boiler is compromised, it shuts down entirely to prevent any unpredictable behavior.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like E44: no call-out fees, no surprise bills.
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