What the manual says
Manufacturer manualNo display, pump running
What causes this fault?
This issue occurs when the boiler's central brain, the printed circuit board, suffers a critical electronics failure or loses power entirely. It is usually caused by an internal electrical short or a worn-out component on the board that prevents it from communicating with the display. Because the control board can no longer manage the system, the pump stays running as a built-in safety measure to prevent the unit from overheating.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like Test 1A: no call-out fees, no surprise bills.
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