What the manual says
Manufacturer manualInternal fault (PCB)
What causes this fault?
This fault occurs when the boiler's internal computer experiences a breakdown in communication or a hardware failure on its circuitry. The most common reason is electrical degradation of the components on the board over time, or a sudden power surge that has damaged the delicate microprocessors required to control the boiler safely.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like E16: no call-out fees, no surprise bills.
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Related fault codes
All 50 fault codes on the Pinnacle
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